Identity Theft

 


Guard Against Identity Theft!
Identity theft affects 1 in every 3 people.
It is the fastest growing crime in America.

Here are steps you can take to stop thieves from stealing your good name:

  • Remove mail promptly from your mailbox. Do not use your mailbox for outgoing mail. Identity
    thieves raid mailboxes looking for credit card
    offers, statements and credit card payments!
  • Sign up for our email notification service so you
    will receive (usually within minutes) email
    notifications of every debit card transaction made
    on your account.
  • Destroy/shred pre-approved credit card offers
    before you throw them out. Thieves go thru
    garbage looking for information. You can stop receiving prescreened credit offers by calling
    1-888-5OPTOUT.
  • Guard your social security number. Do not carry it with you; keep it in a safe place at home or safety deposit box. Make a copy of the cards/ID in your wallet or purse for reference if they are stolen.
  • Do not give out your PIN or credit card numbers
    over the phone unless you initiated the
    transaction.
  • When choosing a PIN, use one that is hard to
    guess. Avoid the last 4 digits of your social security number, your mother’s maiden name, birthdates, names of pets, etc. Use a mix of numbers, letters and symbols that is meaningful only to you.
  • Be wary of any mail, telephone or Internet request for information. Also be careful of unexpected e-mails that look as if they are from a legitimate company asking you to enter some information
    at a linked web site. Make sure your family members also know not to give out any info. to others.
  • Make sure you have your receipts when you leave
    a store or ATM and do not throw them into public trash cans.
  • Check your credit report annually. Review your
    bills and statements carefully when you receive them. If you haven’t received a bill/statement
    when you usually do, contact the company to see why.
  • Report lost or stolen checks immediately. Examine new checks to be sure none were stolen during shipment. Store them in a safe and secure location. You can have them delivered to the credit union if you wish.
What to do if you’re a victim of identity theft:
  • Document your actions; keep copies of records
    and time spent on straightening out the identity theft.
  • If your wallet or purse is lost/stolen, inform your financial institution ASAP. A copy of all the cards in your wallet will help you tell them which ones were lost/stolen.
  • Contact the police and file a report.
  • Contact the fraud department at each of the three credit bureaus. Equifax: 800-525-6285; Experian: 800-397-3742; Trans Union : 800-680-7289.
    Have them flag the accounts with a “fraud alert”.
  • If your social security number has been compromised call the Social Security Fraud Hot
    Line: 800-269-0271. If mail service was used in
    the fraud call the U. S. Postal Inspectors: 800-
    372-8347.
  • Contact the DMV to see if another license was
    issued in your name.
  • For additional info/advice call the Federal Trade Commission: 877-IDTHEFT.

 

 


Important Telephone Numbers

If your MasterCard / Credit Card is lost/stolen, call
1-800-449-7728

If your ATM or Debit Card is lost/stolen, call
1-800-500-1044

If your ICEFCU checks / share drafts are lost/stolen, call
972-259-1233

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