ICECUBE is our Audio Teller that provides access to your accounts 24/7 by telephone.

Dial 866-301-1492 to listen to your account information or transfer funds.

Main Menu (Call Flow Chart)

1. Account Information
2. Funds Transfers
3. General Credit Union Information
4. Change Pin
* To Repeat this Menu
# To Hang Up

Account Information Menu

1. Checking Information
2. Savings Information
3. Loan Information
4. Time Deposit Information
9. Return to Previous Menu
0. Return to Main Menu
* To repeat this menu
# To Hang Up

Savings Menu

1. Last 10 transactions
2. Last 5 deposits
3. Last 5 withdraws
4. Repeat balance
9. Return to Previous Menu
0. Return to Main Menu
* To repeat this menu
# To Hang Up

 

 

 

 

 

 

 

Time Deposit Menu

1. Certificate Information
2. IRA Share Information
9. Return to Previous Menu
0. Return to Main Menu
* To repeat this menu
# To Hang Up

 

 

 

 

 

Funds Transfer Menu

1. Transfer From checking to checking
2. Transfer From checking to savings
3. Transfer From savings to savings
4. Transfer From savings to checking
5. Loan payment from checking to loan
6. Loan payment from savings to loan
9. Return to Previous Menu
0. Return to Main Menu
* To repeat this menu
# To Hang Up

 

 

 

 

 

 

 

 

 

Checking Menu

1. Last 10 transactions
2. Last 5 transactions
3. Last 5 withdrawals
4. Late fee posted
5. Specific check by number
6. Repeat balance
9. Return to Previous Menu
0. Return to Main Menu
* To repeat this menu
# To Hang Up

 

 

 

 

 

 

 

 

 

Loan Menu

1. Last 10 Transactions
2. Payment Information
3. Next Payment Information
9. Return to Previous Menu
0. Return to Main Menu
* To repeat this menu
# To Hang Up

 

 

 

 

 

 

Contact Us

Phone Numbers

Telephone: (972) 259-1233
Toll Free: (844) 561-2754
Fax: (972) 254-0849
ICECUBE/Audio Teller: (866) 301-1492

Card Services

Lost/Stolen Credit Card: (866) 820-6974
Lost/Stolen ATM/Debit Card: (800) 500-1044

1408 W. Pioneer Dr.
Irving, TX 75061-7114

Email: info@icefcu.com

Office Hours

M/T/TH: 8:00 a.m. - 5:00 p.m.
Wed: 9:00 a.m. - 5:00 p.m.
Fri: 8:00 a.m. - 5:30 p.m.

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